At Hastana.com, we strive to provide efficient and reliable shipping services to our customers. This Shipping Policy outlines important information regarding our shipping methods, estimated delivery times, and related terms and conditions.
- Shipping Methods
We partner with trusted shipping carriers to ensure your orders are delivered safely and promptly. The specific shipping methods available may vary depending on your location and the product(s) you have ordered.
- Estimated Delivery Times
We make every effort to process and dispatch orders as quickly as possible. The estimated delivery times for your order will depend on various factors, including the destination address and the availability of the product(s) you have purchased.
Typically, our estimated delivery times range from 1 to 3 weeks. However, please note that these are estimates and not guaranteed delivery dates. Factors such as customs clearance procedures, unforeseen delays, or disruptions in transportation may affect the actual delivery timeframe.
- Tracking Your Order
Once your order has been dispatched, we will provide you with a tracking number, if applicable. You can use this tracking number to monitor the progress of your shipment online, through the designated shipping carrier’s website or tracking portal.
Please allow some time for the tracking information to be updated and visible in the system after receiving the tracking number.
- Shipping Costs
Shipping costs are calculated based on various factors, including the destination address, the weight and dimensions of the package, and the selected shipping method. The applicable shipping costs will be displayed during the checkout process before you complete your purchase.
- Customs and Import Duties
For international orders, please note that customs duties, taxes, and any other import fees may be levied by the destination country’s customs authorities. These charges are the responsibility of the recipient and are not included in the product price or shipping costs. Please consult your local customs office for more information on applicable duties and fees.
- Shipping Restrictions
Some products may be subject to shipping restrictions due to legal or logistical reasons. If a product cannot be shipped to your location, you will be notified during the checkout process.
- Contact Us
If you have any questions or concerns regarding our Shipping Policy, or if you require assistance with tracking your order, please contact our customer support team at email@example.com
Thank you for choosing Hastana.com. We appreciate your trust in us, and we will do our best to ensure a smooth and timely delivery of your order.